INDUSTRIAL REMOTE ACCESS, SIMPLIFIED

Your expertise.
Anywhere your
machines are.

Get closer to your robots. Stay further from downtime. Secure remote access that makes support simpler—and lets your team get on with what they do best.

See how it works
Simple to deploySecure by designBuilt for OT
Blue industrial robotic welding arm positioned over a machined steel workpiece
CONNECTED TO WHAT MATTERS
WELDING CELL / 04
A little distance.
A closer connection.
Online
Your team
Your machines
Encrypted. Connected. Ready.ILLUSTRATIVE VIEW
BUILT FOR THE PEOPLE
WHO KEEP INDUSTRY MOVING
Robotics integrators
Machine builders
Service teams
Industrial operators

LESS FRICTION. MORE UPTIME.

Great support shouldn’t
start with a plane ticket.

Your best engineer can’t be everywhere.
With RemOTecess, their expertise can be.
One connection brings the machine within reach.

01 / CONNECT

Be there. From anywhere.

Reach robot controllers, PLCs, and industrial PCs through a secure connection. Bring your familiar engineering tools and start with the problem, not the travel arrangements.

02 / SUPPORT

Make service go further.

Diagnose before dispatching. Resolve what you can remotely, arrive better prepared when you can’t, and make support contracts work harder for your business.

03 / UNDERSTAND

See the signs sooner.

Create a path for machine data to reach your monitoring tools. Build a history of alarms, cycles, and operating conditions to help spot problems before they become downtime.

ONE CONNECTION. MORE POSSIBILITIES.

The shop floor.
Now within reach.

From a welding cell across town to an installed
fleet across the country. Close the distance
between your team and the work.

First, get eyes on the issue.

A robot stops. Your specialist is miles away. Connect to the cell, review controller diagnostics, and work with the on-site team to find the next step—before anyone packs a bag.

Build a better support experience
YOUR OPERATIONS, CONNECTED
REMOTE SUPPORT

Welding cell 04

Connected
Support team
ot
Robot cell
Robot controllerReachable
Cell PLCReachable
Industrial PCReachable
Your tools. Your machines. A secure path between them.

SET IT UP. GET ON WITH IT.

Out of sight.
Top of its game.

A dedicated gateway at the machine. A secure
connection for your team. The goal is simple:
remote access you don’t have to think about.

01

Connect the gateway.

Install RemOTecess alongside your equipment and connect the machine network and approved internet uplink.

A small addition to the machine.
02

Bring your team on board.

Set up authorized users and the equipment they need to reach. Agree on access boundaries with your customer’s IT team.

The right access for the right people.
03

Support from wherever.

Connect with compatible engineering tools, troubleshoot with the local team, and make every support call more productive.

Less setup. More solving.

New machine or existing installation? Let’s find the right fit for your network.

CONFIDENCE, BUILT IN.

Secure by design.
Quiet by default.

Your machines have a job to do. Their remote connection shouldn’t become another one.

Encryption at the foundation.

WireGuard-based tunnels protect traffic between connected peers. Secure transport is part of the architecture, not an extra to remember.

Access with intention.

Authenticated users and managed connections put access decisions in your hands. Connect people to the equipment they support.

Respect the machine network.

Define the network boundaries with your IT and OT teams. Give support a deliberate path to the machine, without making the whole plant the destination.

THE PEOPLE BEHIND THE CONNECTION.

Serious about machines.
Easy to work with.

We believe industrial connectivity should
remove complexity. RemOTecess brings that
idea to the people who build, support, and
depend on automation.

Zach Mills, Chief Executive Officer

Zach Mills

CEO

Chief Executive Officer

David Whelan, Chief Operating Officer

David Whelan

COO

Chief Operating Officer

Ryan Whelan, Chief Technology Officer

Ryan Whelan

CTO

Chief Technology Officer

Better access. Better support. More room to build what’s next.

A FEW GOOD QUESTIONS.

Let’s clear
things up.

Have a machine, network, or
support challenge in mind?

Is RemOTecess just for robots?

Robotics is our focus, but the need for reliable remote access extends across industrial automation. We’re building for robot cells, PLC-based equipment, industrial PCs, and the service teams behind them. We’ll review your equipment, network, and engineering tools together to confirm fit.

Can we keep using our existing engineering tools?

That’s the idea: give your team a secure network path to the equipment, then use the tools they already know. Compatibility depends on the controller, software, protocols, and site configuration. Those are part of the pilot discussion.

Does remote access replace on-site safety procedures?

No. RemOTecess provides connectivity for authorized support. Machine safety systems, local operating procedures, and the on-site team remain essential. Any operation affecting machine motion must follow the equipment manufacturer’s requirements and your site’s safety process.

How does this help with predictive maintenance?

Secure connectivity can make machine data available to your chosen collection and analysis tools. With suitable integrations, you can track alarms, operating conditions, and cycle trends over time. RemOTecess provides the connection; useful failure analysis depends on your data, equipment, and monitoring solution.

What does getting started look like?

Start with one machine or cell. We’ll discuss your support workflow, equipment compatibility, network requirements, and access policy, then scope a pilot. Hardware, integrations, pricing, and rollout details are agreed around your installation.

YOUR NEXT CONNECTION STARTS HERE.

Less distance.
More possibility.

Tell us what you build. Show us what slows support down.
Let’s make the connection that changes it.

ryan@remotecess.com

LET’S MAKE A CONNECTION.

Start with your machine.

Tell Ryan a little about your setup. We’ll help you explore a practical first step.

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SIMPLE BY DESIGN.

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For questions, contact ryan@remotecess.com.